Q.Q. Does BigHead Consulting build computers?
A. No, not at this time, however, we can order through local supplier or Dell.
Q. Do I need a Service Contract?
A. No. Service contracts are not required for BigHead Consulting to come to your site and repair or troubleshoot your computer related issues. We do
recommend that a contract be put in place so we can maintain your computers and network and be proactive instead of reactive.
Q. I already have a maintenance contract with my computer manufacturer,
why do I need to call you for support?
A. No. Service contracts are not required for BigHead Consulting to come to your site and repair or troubleshoot your computer related issues. We do
recommend that a contract be put in place so we can maintain your computers and network and be proactive instead of reactive.
Q. I already have a maintenance contract with my computer manufacturer,
why do I need to call you for support?
A. We at BigHead Consulting applaud the production of computers by Dell,
Gateway, HP, etc. We realize that they sell service contracts when
you purchase your computer, however, when you do have a computer
issue, such as a disk drive that fails for example, they will send you the
drive in accordance with their contract, but YOU will be the person
they rely on to install the new hard drive, therefore becoming an extended
part of their support team. If you are the type of person that does not
mind electronic devices, crawling around on the floor, or deciphering
technical jargon, you do not need us. If on the other hand this scenario
is not for you, call us and let us do the work.
Gateway, HP, etc. We realize that they sell service contracts when
you purchase your computer, however, when you do have a computer
issue, such as a disk drive that fails for example, they will send you the
drive in accordance with their contract, but YOU will be the person
they rely on to install the new hard drive, therefore becoming an extended
part of their support team. If you are the type of person that does not
mind electronic devices, crawling around on the floor, or deciphering
technical jargon, you do not need us. If on the other hand this scenario
is not for you, call us and let us do the work.